Work somewhere you will make a difference while supporting a cause you love.
We are a small, non-profit team dedicated to serving older adults and individuals with disabilities.To apply, email your cover letter, resume, and salary requirements to [email protected]
ABOUT HELP AT YOUR DOOR
Help At Your Door is a nonprofit that serves thousands of seniors, individuals with disabilities, and caregivers across the greater metro area of Minneapolis and St. Paul. Our mission is to help seniors and individuals with disabilities maintain their independence and continue living in their homes. Help At Your Door’s core service areas include grocery assistance, home support, and transportation.
WHY WORK HERE
- Make a difference in the lives of seniors or people with disabilities
- Join a great team of coworkers in a small, friendly office environment
- Work-life balance
- Health, dental, and vision coverage
- 401K with up to 5% match
- PTO and paid holidays
HELP AT YOUR DOOR IS AN EQUAL OPPORTUNITY EMPLOYER.
CURRENT OPENINGS
Volunteer Coordinator, Full-time
Help At Your Door seeks a Volunteer Coordinator to oversee our volunteers’ training, retention, and recognition.
RESPONSIBILITIES
- Interview, orient, and place incoming volunteers in appropriate roles.
- Manage and retain current volunteers through ongoing training, communication, surveys, appreciation, and recognition. This includes planning and facilitating appreciation event(s).
- Develop volunteer opportunities for corporate groups to increase organization visibility.
- Channel volunteer resources to meet the needs of staff and clients by identifying volunteer-specific skills/strengths and creating new volunteer opportunities when necessary.
- Develop, administer, and update standardized training processes and materials for all volunteers.
- Interact with volunteers and paid staff in stores to evaluate the consistency of performance and the need for ongoing training.
- Attend key staff meetings as scheduled to facilitate ongoing communication.
- Maintain organized, updated volunteer records, including a volunteer database, volunteer files, policy manuals, and monthly reports.
- Serve as store coordinator on an average of one morning/week to support programs with current rosters of volunteer shoppers.
- Assisting volunteer grocery and food shelf delivery with backup routing and delivery support.
- Training volunteer transportation drivers and assisting transportation managers with fulfilling ride requests.
- Work with the board community engagement committee.
- Keep current on volunteer trends and continuing education via webinars, blogs, and other training opportunities.
- Monitor volunteer program expenses to ensure compliance with allotted budget amounts.
- Perform related duties as assigned.
QUALIFICATIONS
- 6 or more years of experience in volunteer coordination and management
- Bachelor’s degree or equivalent work experience in social service, corporate or non-profit
- Detail-oriented, strong planning and organization skills—ability to prioritize projects
- Excellent written and oral communication skills; ability to make group presentations
- Ability to work and communicate with volunteers, staff, and clients in a positive, tactful, and professional manner to foster teamwork among a diverse group of individuals
- Proficiency with Microsoft Office software and database applications
- Interest and/or experience working with aging individuals or people with disabilities
To apply, email your cover letter, resume, and salary requirements to [email protected]
Bookkeeper, Part-time
Help At Your Door seeks a Bookkeeper to manage day-to-day financial activities pertaining to customer transactions and vendor payments.
RESPONSIBILITIES
- Daily invoicing of customer deliveries, transportation, and home support.
- Accounts receivable collection activity for payment of services.
- Third-party billing for delivery fees, including billing, working with caseworkers on authorization issues, and working with vendors regarding payment, collections, and troubleshooting.
- Weekly Accounts Payable
- Other duties as assigned
QUALIFICATIONS
- Prior bookkeeping/accounting experience
- QuickBooks or comparable accounting software is preferred
- Computer skills, including Microsoft Office skills required
- Time management and multi-tasking skills required
- High level of attention to detail
To apply, email your cover letter, resume, and salary requirements to [email protected]
Client Transportation Professional, Part-time
Help At Your Door seeks a Personal Driver passionate about making a difference in the lives of others. As a Personal Driver, you will have the opportunity to provide companionship while transporting clients to and from appointments, visits, events, or errands. Duties vary by client but may include driving seniors to locations, light assistance getting into and out of vehicles, handling and stowing mobility aides such as walkers or collapsible wheelchairs, and escorting clients into and out of their homes and other buildings.
RESPONSIBILITIES
- Knows and fulfills the clients’ requested services, including driving clients to and from appointments, visits, events, or errands; providing light assistance into and out of vehicles; and escorting clients into and out of their homes and other buildings.
- Transports clients safely and lawfully, including using seat belts for all individuals in the vehicle.
- Keeps appointments and adheres to agreed-upon schedules.
- Records time and mileage using the online scheduling system promptly.
- Ensures all clients are treated with kindness, dignity, and respect.
- Follows the clients’ directives to help them complete their trips.
- Reports any concerns about the client’s health and safety to the organization.
- Respects clients’ property rights, maintaining clients’ rights to privacy and confidentiality.
- Follows established safety precautions when performing all duties and reports all accidents and injuries to Help At Your Door.
- Practices and performs all assigned tasks by established agency policies and procedures, as the Director of Operations instructed.
- Notifies the organization if unable to fulfill a scheduled shift or unable to arrive on time.
QUALIFICATIONS
- Must pass driver’s license check and criminal background check
- Hold a valid MN driver’s license and provide proof of motor vehicle insurance with minimum liability limits of $100,000 for each person/$300,000 for each accident
- Possess a clean driving record for the past three years
- Owns reliable transportation that is appropriate for transporting seniors
- Has the ability to navigate/use GPS
- Can assist clients into and out of the vehicle
- Has the ability to work independently, be flexible, and follow directions
- Possesses basic computer proficiency, i.e., email, internet
- Is professional in appearance and demeanor
- Is a minimum of twenty-one years of age and has a high school diploma or equivalent
- Maintains the confidentiality of client information
- Works harmoniously with staff and clients
- Listens and relates to older people in a warm, friendly, and non-judgmental manner and has an interest in Help At Your Door’s mission of helping seniors continue living in their homes
PHYSICAL REQUIREMENTS
- Must have the ability to drive, sit, stand, bend, and lift intermittently during working hours
- Must be able to communicate in spoken and written English effectively
- Must be able to lift and stow mobility aides, such as wheelchairs, on occasion
WORKING CONDITIONS/LOCATION
- Personal Driver works in their own vehicle.
- May interact with clients, their family members, volunteers, personnel, visitors, etc.
To apply, email your cover letter, resume, and salary requirements to [email protected]
Grocery Driver, Part-time
Drivers deliver grocery orders to the people we serve and are Help At Your Door’s representatives in the clients’ homes. Additionally, they partner with other community organizations to provide food shelf orders to seniors and people with disabilities.
RESPONSIBILITIES
- Assist with checking orders for accuracy.
- Load groceries into delivery vans in an efficient and sequenced manner.
- Drive the delivery vehicle on predetermined routes to clients’ homes.
- Follow food safety guidelines.
- Cultivate and sustain wholesome communication and service relations with clients.
- Unload groceries at clients’ homes; check orders against receipts and products as needed; and collect client payments, including calculating appropriate deductions such as coupons or returns.
- Collect payments and documentation submitted to the office accurately and in a timely manner, as prescribed by internal procedures.
- Accept returned products from clients and return them to the appropriate location per set procedures.
- Alert appropriate office personnel of questionable circumstances at client sites.
- Proper vehicle maintenance and upkeep within provided parameters.
- Deliver food shelf orders to predetermined recipients.
QUALIFICATIONS
- Excellent driving record
- Prior delivery/professional driving experience preferred
- Job requires lifting and carrying 25-30 pounds
- Job may require periods of stooping, bending, sitting, or standing
- Experience with technology and automated processes and reporting
- Professionalism in representing Help At Your Door’s image to clients, volunteers, store staff, and community
- Attention to detail, good organizational skills
- Ability to read and write English
- Passion for serving older adults and individuals with disabilities
To apply, email your cover letter, resume, and salary requirements to [email protected]
