ABOUT HELP AT YOUR DOOR

HELP AT YOUR DOOR IS AN EQUAL OPPORTUNITY EMPLOYER. 

CURRENT OPENINGS

Finance Manager, Part-time

RESPONSIBILITIES

• Provides direction and management of all accounting activities within the organization, including performing necessary financial support functions, to ensure complete and accurate financial reporting of the organization’s performance.
• Initiates and manages the annual budget planning process.
• Prepares financial reports for submission to the finance committee of the board of directors, including budget analysis, cash flow, and projections; financial analysis includes but is not limited to, service costs, efficiencies, project costs, projections, etc.
• Maintains the organization’s financial policies and procedures, including benefit planning and administration.
• Ensures accurate asset management records are maintained.
• Provides financial assistance in developing grant project budgets and provides accounting information to marketing for monitoring said projects.
• Provides requested financial information, including budget creation and reporting for government funding activities.
• Participates as a staff representative to the Finance Committee
• Provides oversight of the annual audit and government financial reporting
• Participate in the selection of accounting staff and provide supervision, training, and evaluation of assigned staff.
• Manages various insurance, banking, and investment relationships as requested by the Executive Director.

QUALIFICATIONS

• Experience in leading an organization’s financial and accounting operations to ensure effective and efficient processes
• Ability to analyze trends, financial data, and organizational statistics to create or generate reports, meet compliance requirements and determine actions necessary to ensure sound financial management
• Strong written and oral communications skills
• Strong collaboration skills with both co-workers and board members

EXPERIENCE

• Bachelors degree in accounting, finance, or a closely related field is required.
• 5-8 years of financial/accounting management experience required, including prior supervisory experience, preferably in a non-profit organization.
• Skilled in the use of accounting software, CRM databases and Microsoft office products
• Proficient in Microsoft Office Suite products, telephone lines, and basic office equipment
• Knowledge and passion for senior services

Office Manager, Full-time

RESPONSIBILITIES

• Acts as the point person for maintaining the master calendar, processing mail, ordering supplies, tracking inventory, and managing office equipment.
• Handles incoming and outgoing correspondence, including phones, mail, and email, and informs staff as required.
• Organizes and expedites the flow of work through the office by proactively following up regarding deadlines and project status.
• Creates and implements office policies by setting up procedures and standards to guide the operations to improve processes and lower costs.
• Manages Human Resources related functions, including orientation of new employees, presenting benefits information, monitoring attendance, and other duties as assigned.
• Allocates tasks and assignments to assistants and monitors performance.
• Maintains database and filing systems.
• Allocates tasks and assignments to assistants and monitors performance.
• Coordinates logistics and prepares materials for outreach opportunities.
• Using knowledge of departments’ procedures to prepare routine correspondence, documentation, forms, and notices as needed.
• Provides administrative support to the organization’s leadership team.

QUALIFICATIONS

• Dedicated to providing the highest standard of quality service.
• Skilled in problem-solving and navigating complex problems with multiple variables.
• Ability to work autonomously, make decisions, meet deadlines and successfully manage multiple tasks.
• Excellent communication, organization, and record-keeping skills are required. 
• Ability to anticipate project needs, discern work priorities and meet deadlines

EXPERIENCE

• 2 years of experience supervising or managing similar operations.
• Associate’s degree required (B.A. or B.S. preferred).
• Supervisory experience is required, along with knowledge and passion for senior services.
• Proficient in Microsoft Office Suite products, telephone lines, and basic office equipment.

Client Services Specialist, Part-time

Help At Your Door seeks a Client Service Specialist with strong interpersonal attributes and who is dedicated to providing outstanding support to the seniors and families that we serve. This position is responsible for acting as a point of contact for our clients while providing assistance with securing new clients and delivering services. This is an opportunity to work in a mission-driven, high-performing organization.

RESPONSIBILITIES

• Respond to daily incoming calls from clients, providing general customer service and resolving issues as needed
• Assist with delivery of services, including placing phone orders using online system and coordinating staff and client schedules
• Conduct follow up phone calls to assess satisfaction of services and retrieve required client information
• Comply with professional ethics and confidentiality standards

QUALIFICATIONS

• Ability to keep accurate records and documentation
• Ability to establish and maintain trusting relationships and work across departments to achieve an end goal
• Sensitivity to confidential matters
• Capacity to view all persons positively, recognize strengths, and respect points of view
• Understanding of the aging process and the challenges of families related to caregiving

EXPERIENCE

• 2 years of experience working with clients
• Associates degree required (B.A. or B.S. preferred)
• Knowledge and passion for senior services
• Proficient in Microsoft Office Suite products, telephone lines, and basic office equipment

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