Work somewhere you will make a difference while supporting a cause you love.
We are a small, non-profit team dedicated to serving older adults and individuals with disabilities.To apply, email your cover letter, resume, and salary requirements to [email protected]
ABOUT HELP AT YOUR DOOR
- Make a difference in the lives of seniors or people with disabilities
- Join a great team of coworkers in a small, friendly office environment
- Work-life balance
- Health, dental, and vision coverage
- 401K with up to 5% match
- PTO and paid holidays
HELP AT YOUR DOOR IS AN EQUAL OPPORTUNITY EMPLOYER.
CURRENT OPENINGS
Finance Manager, Part-time
Help At Your Door seeks a Finance Manager to provide leadership and direction for the accounting functions within the organization and serve as a member of the management team.
POSITION RESPONSIBILITIES
- Provides direction and management of all accounting activities within the organization, including performing necessary financial support functions, to ensure complete and accurate financial reporting of the organization’s performance.
- Initiates and manages the annual budget planning process.
- Prepares financial reports for submission to the finance committee of the board of directors, including budget analysis, cash flow, and projections; financial analysis includes but is not limited to, service costs, efficiencies, project costs, projections, etc.
- Maintains the organization’s financial policies and procedures, including benefit planning and administration.
- Ensures accurate asset management records are maintained.
- Provides financial assistance in the development of grant project budgets and provides accounting information to marketing for monitoring of said projects.
- Provides requested financial information, including budget creation and reporting for government funding activities.
- Participates as a staff representative to the Finance Committee.
- Provides oversight of the annual audit and government financial reporting.
- Participates in the selection of accounting staff and provide supervision, training and evaluation of assigned staff.
- Manages various insurance banking and investment relationships as requested by the Executive Director.
QUALIFICATIONS
- A bachelor’s degree in accounting, finance, or a closely related field is required.
- 5-8 years of financial/accounting management experience is required, including prior supervisory experience, preferably in a non-profit organization.
- Experience in leading an organization’s financial and accounting operations to ensure effective and efficient processes.
- Ability to analyze trends, financial data, and organizational statistics to create or generate reports, meet compliance requirements, and determine actions necessary to ensure sound financial management.
- Strong written and oral communication skills.
- Skilled in the use of accounting software, CRM databases, and Microsoft Office products.
- Strong collaboration skills with both co-workers and board members.
- Passion for the mission of serving the elderly is strongly desired.
To apply, email your cover letter and resume to [email protected]
Client Transportation Professional, Part-time
Help At Your Door seeks a Personal Driver to provide companionship while transporting clients to and from appointments, visits, events, or errands. Duties vary by client but may include driving clients to locations, light assistance into and out of vehicles, handling and stowing mobility aides such as walkers or collapsible wheelchairs, and escorting clients into and out of their homes and other buildings.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.
ESSENTIAL JOB FUNCTIONS
- To know and fulfill the clients’ requested services, which may include but are not limited to driving clients to and from appointments, visits, events, or errands; providing light assistance into and out of vehicles; and escorting clients into and out of their homes and other buildings
- To transport clients safely and lawfully. This includes the use of seat belts for all passengers and driver
- To be prompt in keeping appointments and adhering to agreed-upon schedules
- To record time and mileage using the online scheduling system in a timely manner
- To ensure that all clients are treated fairly with kindness, dignity, and respect
- To follow the directives of the clients in helping them to complete their trips
- To report any concerns about the client’s health and safety to the organization
- To respect clients’ personal property rights, maintaining clients’ rights to privacy and confidentiality
- To follow established safety precautions in performing all duties and report all accidents and injuries to Help At Your Door
- To observe practices and perform all assigned tasks following established agency policies and procedures and as instructed by the Director of Operations
- To notify the organization if unable to fulfill a scheduled shift or unable to arrive on time
SPECIFIC REQUIREMENTS
- Must pass driver’s license check and criminal background check
- Must hold a valid MN driver’s license and provide proof of motor vehicle insurance with minimum liability limits of $100,000 for each Person/$300,000 for each Accident.
- Must have a clean driving record for the past three years
- Must have reliable transportation that is appropriate for transporting seniors
- Must have the ability to navigate/use GPS
- Must have the ability to assist clients into and out of vehicle
- Must have the ability to work independently, be flexible, and follow directions
- Must have basic computer proficiency, i.e., email, internet
- Must be professional in appearance and demeanor
- Must be a minimum of twenty-one years of age
- Must have a high school diploma or equivalent
- Must maintain the confidentiality of client information
- Must have the ability and willingness to work harmoniously with staff and clients
- Must be able to listen and relate to older people in a warm, friendly, and non-judgmental manner.
- Must have an interest in Help At Your Door’s mission of helping seniors remain at home
PHYSICAL REQUIREMENTS
- Must have the ability to drive, sit, stand, bend, and lift intermittently during working hours
- Must be able to effectively communicate in spoken and written English
- Must be able to lift and stow mobility aides, such as wheelchairs, on occasion
WORKING CONDITIONS/LOCATION
- Works in Personal Driver’s own vehicle
- May interact with clients, clients’ family members, volunteers, personnel, visitors, etc.
To apply, email your cover letter and resume to [email protected]
Home Support Coordinator, Part-time
Help At Your Door seeks a compassionate and driven Home Support Coordinator to join our team and help provide chore assistance and handyperson services for seniors in the Twin Cities. In this role, you will be integral to building and growing Help At Your Door’s Home Support program, including recruiting volunteers, managing requests, and ensuring services are delivered effectively and efficiently. You will also serve as a backup to deliver services directly if volunteer support is unavailable or an urgent need arises.
RESPONSIBILITIES
- Program Coordination: Oversee the day-to-day operations of the chore assistance and handyperson services for seniors, including intake, scheduling, and matching volunteers with clients.
- Volunteer Recruitment & Management: Recruit, train, and retain a network of volunteers who can assist with various tasks (e.g., home repairs, basic housekeeping, yard work). Provide ongoing support, education, and recognition to ensure volunteer engagement and satisfaction.
- Client & Volunteer Communication: Maintain clear and consistent communication with seniors and volunteers to ensure service delivery meets expectations, including administering surveys. Address any concerns or issues promptly.
- On-Site Oversight: Coordinate and occasionally assist in the field, supervising the completion of tasks to ensure quality of service and safety of seniors and volunteers.
- Backup Service Delivery: Serve as backup to deliver home support services directly to clients when volunteers are unavailable or in emergency situations.
- Program Development: Work with leadership to assess the community’s needs, develop program materials, and implement strategies to grow and improve the home support services offered to seniors.
- Record-Keeping: Maintain accurate records of services rendered, volunteer hours, and client interactions. Track and report on program progress and outcomes.
- Other duties as assigned
QUALIFICATIONS
- Experience in home repairs, maintenance, or a related field is strongly preferred. Familiarity with basic tools, repairs, and typical home tasks is a plus.
- Volunteer Coordination Experience: Previous experience working with volunteers or in a nonprofit setting is highly desirable.
- Strong organizational and time-management skills with the ability to juggle multiple tasks.
- Excellent communication and interpersonal skills to effectively engage with seniors, volunteers, and team members.
- Ability to work independently and take initiative to problem-solve and adapt to changing needs.
- Proficiency with Microsoft Office software and database applications.
- Interest and/or experience working with aging individuals or people with disabilities.
- A valid driver’s license and reliable transportation for occasional field visits to clients’ homes.
To apply, email your cover letter and resume to [email protected]
Volunteer Coordinator, Full-time
The volunteer coordinator oversees all aspects of the volunteer program, including recruitment, training, retention, and recognition of volunteers.
RESPONSIBILITIES
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Interview, orient, and place incoming volunteers in appropriate roles.
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Manage and retain current volunteers through ongoing training, communication, surveys, appreciation, and recognition. This includes the planning and facilitation of appreciation event(s).
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Develop volunteer opportunities for corporate groups to increase organization visibility.
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Channel volunteer resources to meet the needs of staff and clients by identifying volunteer-specific skills/strengths and creating new volunteer opportunities when necessary.
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Develop, administer, and update standardized training processes and materials for all volunteers.
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Interact with volunteers and paid staff in stores to evaluate the consistency of performance and the need for ongoing training. Attend key staff meetings as scheduled to facilitate ongoing communication.
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Maintain organized, updated volunteer records, including a volunteer database, volunteer files, policy manuals, and monthly reports.
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Support operations with current rosters of volunteer shoppers by serving as store coordinator on average one morning/week.
- Assisting volunteer grocery and food shelf delivery by serving as a backup routing and delivery support as needed.
- Training volunteer transportation drivers and assist transportation manager with fulfilling ride requests.
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Serve as a representative in the community with presentations, communicating the ongoing need for clients, volunteers, and community supporters to current and potential partners.
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Work with the board community engagement committee.
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Keep up to date on current volunteer trends and other continuing education via webinars, blogs, and other training opportunities.
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Monitor volunteer program expenses to ensure compliance with the allotted budget amounts.
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Perform related duties as assigned.
QUALIFICATIONS
- 6 or more years’ experience in volunteer coordination and management.
- Bachelor’s degree or equivalent work experience in social service, corporate or non-profit.
- Detail-oriented, strong planning and organization skills—ability to prioritize projects.
- Excellent written and oral communication skills; ability to make group presentations.
- Ability to work and communicate with volunteers, staff, and clients in a positive, tactful, and professional manner to foster teamwork among a diverse group of individuals.
- Proficiency with Microsoft Office software and database applications.
- Interest and/or experience working with aging individuals or people with disabilities.
To apply, email your cover letter and resume to [email protected]
Program Director, Exempt, Full-time
Help At Your Door seeks a Program Director with proven leadership skills and who is excited about developing cutting-edge processes that deliver quality services to the seniors and families that we serve. With demonstrated talent in identifying opportunities for growth and improving system efficiency through careful analysis and planning, this individual will oversee transportation and home support programs and help ensure client needs are met. This is an opportunity to work in a mission-driven, high-performing organization emphasizing work-life balance.
RESPONSIBILITIES
- Supervises and provides leadership to build and maintain a strong staff team through effective communication, training, coaching, and planning.
- Reviews and optimizes department workflow and systems to increase efficiency while ensuring the delivery of high-quality services; this includes standardizing, documenting, and executing procedures for transportation, grocery, and home support services.
- Works closely with the Volunteer Coordinator to identify volunteer needs and troubleshoot concerns.
- Oversees staff and volunteers to ensure that service requests are fulfilled in a timely manner.
- Establishes an operations infrastructure in collaboration with the Executive Director that allows for sustainable and incremental growth, including in the analysis, planning, and implementation of new and related services to seniors that will improve clients’ ability to remain in their homes.
- Evaluates existing strategies and evolves plans as appropriate to remain competitive in the changing market landscape.
- Reports outcomes and develops plans for reaching program goals.
QUALIFICATIONS
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Passion for seniors and people with disabilities. This person must have the heart for the people that they will serve.
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Dedicated to providing the highest standard of quality service.
- Skilled in problem-solving and navigating complex problems with multiple variables.
- Ability to work independently, meet deadlines, and successfully manage multiple tasks.
- Excellent communication and organization skills required.
- Ability to keep accurate records and documentation.
- Ability to establish and maintain trusting relationships while working with partners, management, staff, and clients.
EXPERIENCE
- Bachelor’s degree and five years of nonprofit leadership experience required.
- Strong understanding of technology and systems management. Experience with implementing new software is preferred.
- Proficiency in Microsoft Office Suite products, telephone lines, and basic office equipment.
- General knowledge of GPS and routing is preferred.
- Supervisory experience is required.
To apply, email your cover letter and resume to [email protected]
