Work somewhere you will make a difference while supporting a cause you love.

At Help At Your Door, we are a small non-profit team dedicated to serving elderly and individuals with disabilities.
 
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Current Openings

Help At Your Door’s mission is to help seniors and individuals with physical disabilities in the seven-county Minneapolis-St. Paul metropolitan area to maintain their independence and continue living in their homes.

CLIENT SERVICE SPECIALIST (full or part-time openings available)

Help At Your Door seeks a Client Service Specialist with strong interpersonal attributes and who is dedicated to providing outstanding support to the seniors and families that we serve. This position is responsible for acting as a point of contact for our clients while providing assistance with securing new clients and delivering services. This is an opportunity to work in a mission-driven, high-performing organization.

 RESPONSIBILITIES

  • Respond to daily incoming calls from clients, providing general customer service and resolving issues as needed
  • Assist with delivery of services, including placing phone orders using online system and coordinating staff and client schedules
  • Conduct follow up phone calls to assess satisfaction of services and retrieve required client information
  • Comply with professional ethics and confidentiality standards

 QUALIFICATIONS

  • Ability to keep accurate records and documentation
  • Ability to establish and maintain trusting relationships and work across departments to achieve an end goal
  • Sensitivity to confidential matters
  • Capacity to view all persons positively, recognize strengths, and respect points of view
  • Understanding of the aging process and the challenges of families related to caregiving

 EXPERIENCE

  • experience working with seniors
  • Associates degree required (B.A. or B.S. preferred)
  • Knowledge and passion for seniors
  • Proficient in Microsoft Office Suite products

 WHY WORK HERE?

  • Make a difference in the lives of seniors or people with disabilities
  • Join a great team of coworkers in a small friendly office environment
  • Work-life balance
  • Health, dental, vision, and coverage
  • 401K with up to 2% match
  • PTO and  paid holidays

Communications Manager

POSITION TITLE:     Communications Manager

STATUS:                    Full-Time

REPORTS TO:           Executive Director

POSITION SUMMARY

This position serves as support for agency advancement.

POSITION RESPONSIBILITIES

  • Write newsletters, annual reports, new materials as needed
  • Maintain social media presence
  • Write and distribute news releases, media advisories
  • Create marketing and communications plans
  • Write and update copy for website
  • Develop and maintain outreach plan
  • Assist with grant proposals and reports

 QUALIFICATIONS

4 or more years’ experience

  • Background in Communications, Journalism, Public Relations.
  • Detail oriented, strong planning and organization skills—ability to prioritize projects
  • Excellent written and oral communication skills; ability to make group presentations
  • Ability to work and communicate with volunteers, staff and clients in a positive, tactful and professional manner to foster teamwork among a diverse group of individuals
  • Proficiency with Adobe suite, blogging software, and web design
  • Interest and/or experience working with aging individuals or people with disabilities

If interested email resume to humanresources@helpatyourdoor.org

 

Visit our mission page for more information about why we do what we do at Help At Your Door.

 
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