Work somewhere you will make a difference while supporting a cause you love.

Current Openings

Join our team of dedicated experts, today!  If you have a calling to enrich the lives of seniors and individuals with disabilities by increasing their ability to be self-sufficient in their own homes, check out Help At Your Door’s career opportunities.

ABOUT HELP AT YOUR DOOR

Help At Your Door is a nonprofit organization that serves thousands of seniors, individuals with disabilities, and caregivers across the greater metro area of Minneapolis and St. Paul. Our mission is to help seniors and individuals with disabilities maintain their independence and continue living in their homes. Help At Your Door’s core service areas include: grocery assistance, home support, and transportation.

Help At Your Door is an Equal Opportunity Employer.

 

SOCIAL WORKER – CARE MANAGER

Help At Your Door seeks a Social Worker – Care Manager with proven leadership skills and who is excited about developing cutting-edge processes that deliver quality services to the seniors and families that we serve. With demonstrated talent in analysis and planning, this individual will help implement our services by providing a client-centric voice that understands the social determinants of health and the leading role that community partners play. This is an opportunity to work in a mission-driven, high-performing organization that emphasizes work-life balance.

RESPONSIBILITIES

• Oversees the coordination of client services and strives to constantly upgrade the quality of service delivered, including intake procedures, registration, assessment, follow up and satisfaction surveys
• Manages client data system and reporting on outcomes, including reviewing program files and additional documentation for completion, accuracy, and timeliness
• Monitors program’s finances and works to enhance earned revenue
• Provides direction and support for navigating complex situations and requests, including client needs, partner relationships, and proper documentation
• Recruits new clients and works to build strong relationships with community partners through presentations, conferences, and direct outreach
• Develops a comprehensive staff and volunteer training program for working with the aging population to ensure best practices
• Displays an awareness of governmental rules and regulations as they pertain to services and provider agencies
• Complies with professional ethics and confidentiality standards

QUALIFICATIONS

• Dedicated to providing the highest standard of quality service
• Ability to positively manage and communicate change and to model appropriate behaviors
• Skilled in problem solving and navigating complex problems with multiple variables
• Excellent written, verbal communication and presentation skills
• Ability to keep accurate records and documentation according to professional standards
• Ability to establish and maintain trusting relationships while working with partners, management, staff, and clients
• Capacity to view all persons positively, recognize their strengths and respect their points of view
• Understanding of the aging process and the challenges of families related to caregiving

EXPERIENCE

• A Master’s Degree in the field of Gerontology / Preferred LMSW or RN
• Experience working with at-risk patients in home-based / primary care settings
• Supervisory experience preferred
• Proficiency in Microsoft Office Suite products, telephone lines, and basic office equipment

 

SENIOR SERVICES SPECIALIST (PART-TIME)

Help At Your Door seeks a part-time Senior Services Specialist who is passionate about serving the aging population by increasing awareness of services and fostering a culture of client-satisfaction excellence. The ideal candidate will possess strong interpersonal attributes and experience in identifying and pursuing business opportunities while fostering strong relationships with clients and community partners.

RESPONSIBILITIES

• Target, qualify, and pursue service leads in accordance with the organization’s vision, strategy, and techniques
• Complete client in-take process, including initial screening, maintaining client-management system, compiling data for reporting, and collaborating with referral sources and providers
• Prospect, establish, and grow relationships by visiting with potential community partners, caregivers, and client, including helping existing clients identify potential needs for additional services
• Clearly communicate the value of Help At Your Door services to prospects through high-volume contact calls, presentations, and conferences
• Conduct follow up phone calls with clients to assess satisfaction
• Comply with professional ethics and confidentiality standards

QUALIFICATIONS

• Demonstrated ability to present and influence credibly and effectively at all levels
• Excellent written, verbal communication and presentation skills
• Ability to keep accurate records and documentation
• Ability to establish and maintain trusting relationships and work across departments to achieve an end goal
• Capacity to view all persons positively, recognize strengths, and respect points of view
• Understanding of the aging process and the challenges of families related to caregiving

EXPERIENCE

• Bachelor’s Degree preferably in a Social Services/Sales related field
• 4 years of experience
• Proficiency in Microsoft Office Suite products, telephone lines, and basic office equipment

 

FRONT DESK ADMINISTRATIVE ASSISTANT (PART-TIME)

Help At Your Door seeks a Part-Time Administrative Assistant with strong interpersonal attributes and who is dedicated to providing outstanding support to our staff and the seniors and families that we serve. This position is responsible for acting as the first point of contact for our organization and assisting operations in an effective manner; the role is ideally suited for candidates hoping to grow and expand their expertise.

RESPONSIBILITIES

• Provide excellent customer services by greeting and responding to visitors and callers, sharing information about our services, registering clients, taking messages, directing inquiries as appropriate and according to confidentiality standards
• Support office needs, including managing calendars, ordering/tracking supplies, compiling data for reporting, entering client information, and maintaining systems
• Assist with special projects as assigned, such as event planning, coordinating mailings, preparing materials for outreach efforts, etc.

QUALIFICATIONS

• Strong technology and internet skills required
• Self-starter with the ability to multi-task while meeting deadlines
• High degree of accuracy in all activities
• Strong organizational skills and attention to detail
• Sensitivity to confidential matters
• Ability to work with internal management and staff, clients, and donors

EXPERIENCE

• Minimum: Associate Degree and two years of administrative experience
• Preferred: Bachelor Degree or  five years of administrative experience
• Microsoft Office products, telephone lines, and basic office equipment

 

HOME SUPPORT SPECIALIST (PART-TIME)

Help At Your Door, a rapidly growing senior services nonprofit, seeks a part-time Home Support Specialist. The ideal candidate is passionate about serving the aging population by assisting clients with in-home chores that they may struggle to complete.

RESPONSIBILITIES

• Cleaning – duties vary by client, but may include tasks such as vacuuming, sweeping, mopping, dusting and washing surfaces
• Light home repairs such as painting walls, hanging pictures, installing accommodation features, etc.
• Tackle heavy cleaning jobs upon request
• Notify management of additional repairs at client homes that may be needed
• Follow basic billing procedures
• Distribute client surveys and marketing materials as needed
• Mix and dispose of cleaning solutions appropriately
• Comply with professional ethics and confidentiality standards

QUALIFICATIONS

• Ability to walk, bend, push, pull and lift repetitively during working house as well as handle equipment used in cleaning
• Excellent communication skills and ability to work as a team
• Self-motivation and the ability to identify and complete needed tasks without direct supervision
• Ability to keep accurate records and documentation
• Capacity to view all persons positively, recognize strengths, and respect points of view
• At least 18 years old
• Reliable transportation
• Respect for clients’ personal property

EXPERIENCE

• High School diploma or equivalent
• Proficiency in using Outlook and basic office equipment
• Cleaning experience a plus!

 

PERSONAL DRIVER (PART-TIME)

Part-time: The Personal Driver provides companionship while transporting clients in a safe manner to and from appointments, visits, events, or errands. Duties vary by client, but may include driving clients to locations and light assistance into and out of vehicles as well as escorting clients into and out of their homes and other buildings.  The individual reports to the Director of Operations. The successful candidate will have a commitment and passion for Help At Your Door’s nonprofit mission of helping seniors and people with disabilities remain at home.

Qualifications include: A high school diploma or equivalent and at least 21 years of age. Reliable transportation, valid driver’s license, current insurance and a clean driving record for the past three years are required. Basic computer proficiency and ability to use navigate/use GPS are also required. Respect for clients’ personal property and adherence to privacy and confidentiality rights is a must.

To apply, please complete the submission form below and upload your cover letter and resume. No phone calls, please.

Serving the seven-county Twin Cities metropolitan area since 1984

(651) 642-1892

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